Be an effective communicator in a range of situations and gain insight into your personal communication style.

  • The structure and process
  • Aggressive, Passive-Aggressive, Passive Assertive
  • Personality types
  • Barriers to effective communication
  • Language and softeners
  • Dealing with difficult people and situations
  • Emotions and its role in communication 
  • Cultural diversity
  • The dangers of written word
  • Professional etiquette
  • Practical tips: Clear, Concise and Considerate

LinkedIn Reference:

“I was lucky to work closely with Natalie, when I was with the team at Bright*Star training.  Natalie is a proven specialist in facilitation and coaching.  I worked with Natalie on both public and in-house training courses, where Natalie regularly received 5 stars from her participants – largely due to her adaptive style and dedicated manner.  She demonstrated sincere dedication and passion in empowering and coaching her trainees.  Natalie has the ability to relate quickly with people and communicate difficult topics in a simple manner.  I would highly recommend Natalie as a facilitator”.

Stacey Hutt, Training/Marketing Executive

Scroll to Top