In-house training is a cost effective way to get targeted support for your staff.
We offer in-house courses to tackle problems in three areas:
Needs analysis to create a course with a targeted solution;
Facilitated in-house training;
Customised training books;
Fun & informative sessions;
Research based and practical;
Topics on offer:
- Time management;
- Team building;
- Management and Leadership;
- How to manage difficult behaviour;
- Customer service excellence;
- Wellbeing in the workplace;
- Health and Safety in the workplace;
- How to run productive and efficient meetings;
- Support staff masterclass for EA/PA, office management, receptionist;
Some feedback from clients:
Natalie is an inspiration for those lucky enough to be the recipient of her training and facilitation sessions. I contracted Natalie to facilitate a critical meeting of senior executives and asked her to lead a leadership session to give them the courage to be able to make the hard decisions to take our business to the next level.
We recently contracted Natalie at the Fire Service to undertake ‘Chairing Meetings’ training for our management team. The response from the 14 that took part provided excellent feedback on this day session. More importantly, many of the tools Natalie provided to this group are still being utilised in our organisation. Natalie is an engaging and effective facilitator that I would highly recommend.
I was lucky to work closely with Natalie, when I was with the team at Bright*Star training. Natalie is a proven specialist in facilitation and coaching. I worked with Natalie on both public and in-house training courses, where Natalie regularly received 5 stars from her participants – largely due to her adaptive style and dedicated manner. She demonstrated sincere dedication and passion in empowering and coaching her trainees. Natalie has the ability to relate quickly with people and communicate difficult topics in a simple manner. I would highly recommend Natalie as a facilitator.