Core skills needed to work in a retail environment – topics include

Image of cart full of products in supermarket
  • The supply chain
  • Roles and responsibilities Health & Safety Act
  • Basic requirements of Food Act
  • Consumer Rights
  • Identify hazards in your job
  • Performance appraisal process and goal setting
  • Personal Protective Equipment
  • Personal presentation and positive attitude
  • Core customer service skills in a range of situations
  • Skills to work in a diverse workplace

Learning Outcomes

This course offers a broad overview of the key responsibilities to equip staff for the workplace.  Contact us today to discuss your learning needs.  

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